Saturday, December 09, 2006

Go Brittanie!

Brittanie has been at Sonic for a month now and loves it. I haven't said much about it because I bragged too soon about Subway and the night manager ended up being a Class A jerk. Sonic is run ALOT more professionally. She was given a manual to read before she started work and then given a test on the manual. The manual covered profession codes of conduct, how to report abuse, etc. When she got her first paycheck, they made her go online and fill out a survey about your experience as an employee of Sonic. They will get you to fill that survey out periodically on paydays while you are employed there. They want you to have a good work experience with them. There are tiers of mastery. For instance she was hired as a fountain worker. After she has been a fountain worker for three months, she can (not required to) take a test on the responsibilities of a fountain worker and if you pass, you get the title Fountain Master and a raise. Then you work on the next tier of your chosing. For Brittanie that will be Carhop master....she wants tips. There are 9 tiers of mastery and once you have mastered all 9 tiers, you are deemed a Sonic Wizard. You get a raise with each master title and a bigger one as a Wizard.

Brittanie has only been there a month so it is too soon for her to take the master test but she was told earlier in the week that they will be giving her a raise and will talk to her about it later. Well tonight when she worked, Max, one of the managers, told her that she has been doing a great job and they wanted her to know how much they appreciate the hard work she does and that her next check will definitely reflect how much she is appreciated.

God is so good! We really prayed about this job. She was so upset when she had to quit Subway because other than Kyle, she liked that job. But Sonic is run more professionally and has almost a JROTC feel to it with their reward system....you work hard, it is acknowledged. Subway saw her (as well as the other workers) as expendable teenagers. Sonic sees them as valued employees. That respect makes all the difference in the world. You always work harder for an employer you feel respects and appreciates you. She asked them for at least 20 hours a week because she has to pay for her car insurance. They started her off at 15 and this week she is scheduled for 23 1/2 hours! That will give her enough money for her car insurance and a little Christmas money. She is one happy camper!

I feel for her tomorrow. She worked till 11pm tonight and has to be at school at 8am to go to drill competition and she will have to leave the drill competition at 11:30 because she is working 12 to 9 today. Not only is she going to be VERY cold tomorrow but she is going to be dog tired by the time she gets off work tomorrow night. But hard work never killed anyone. She is very proud of herself when she gets off work. That makes it all worth it!

1 comment:

earlcapps said...

that probably has something to do with why sonic employees seem more motivated than a lot of fast food places?